YANSS 261 – How to fix any bureaucracy by hacking its networks of human behavior from the inside

Marina Nitze is a professional fixer of broken systems – a hacker, not of computers and technology, but of the social phenomena that tend to emerge when people get together and form organizations, institutions, services, businesses, and governments. In short, she hacks bureaucracies and wants to teach you how to do the same. In this episode she sits down to share a variety of the insights from her book Hack Your Bureaucracy.

 Stitcher – RSS – Soundcloud – SimplecastAmazon MusicAudible


Whether you just started your first entry-level job, run the entire company, or just feel trapped by your condo association bylaws, it’s time to learn how to get big things done. From local government to the White House, Harvard to the world of venture capital, Marina Nitze and Nick Sinai have taken on some of the world’s most challenging bureaucracies—and won.

Now, they bring their years of experience to you, teaching you strategies anyone can use to improve your organization through their own stories and those of fellow bureaucracy hackers. Regardless of your industry, role, or team, Hack Your Bureaucracy shows how to get started, take initiative on your own, and transform your ideas into impact.

Marina Nitze

Marina Nitze, co-author of the new book Hack Your Bureaucracy, is currently a partner at Layer Aleph, a crisis response firm that specializes in restoring complex software systems to service. Marina is also a fellow at New America’s New Practice Lab, where she works on improving America’s foster care system through the Resource Family Working Group and Child Welfare Playbook. Marina was most recently the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama, after serving as a Senior Advisor on technology in the Obama White House and as the first Entrepreneur-in-Residence at the U.S. Department of Education. She serves on the advisory boards of Foster America, Smartsheet, and Think of Us; created TaskTackler, the personal productivity app for Type-A personalities; and previously authored the book Business Efficiency for Dummies. She lives in Seattle, WA.

Apple Podcasts – Stitcher – RSSGoogle Podcasts – Soundcloud – SimplecastAmazon MusicAudibleSpotify

Previous Episodes 

How Minds Change

David McRaney’s Twitter

YANSS Twitter


Under Alien Skies Website

Hack Your Bureaucracy

Marina Nitze 

Marina’s Twitter