YANSS 341 – How to engage with difficult people through the power of positive rants

Communications professor Heather Barnes teaches us how to use what she learned teaching at Second City, managing the Museum of Science and Industry, and taking classes at the Alan Alda Center for Communicating Science to truly engage with difficult people through the power of positive rants.

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Heather Barnes

Communications professor Heather Barnes teaches us how to use what she learned teaching at Second City, managing the Museum of Science and Industry, and taking classes at the Alan Alda Center for Communicating Science to truly engage with difficult people through the power of positive rants.

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Previous Episodes

How Minds Change

Heather Barnes

Improv@Work

Second City

The Center for Enlightened Disagreement

Alan Alda Center for Communicating Science

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